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Fit
Figures Returns/Refunds Policy
Within SEVEN days of receipt of your order (as recorded by the courier), you may return any unopened item, that is still
in its original packaging to Fit Figures Ltd for an exchange for another product or, under special circumstances, a full
refund. We can process returns and refunds only for items purchased from Fit Figures Ltd. Please ensure goods
for exchange arrive in good condition, as items
that cannot be resold will not be exchanged.
We are not obligated to refund items unless they are defective or damaged. We will meet all your rights under the
Consumer Guarantees Act. Items that are returned more than SEVEN days after delivery and/or, are unable to be resold
as new, or
are missing parts cannot be exchanged or refunded.
Refunds from credit
card purchases will be refunded back to your credit card.
Please note we can only refund shipping costs if the return is a result of our error. If the return is being made as a result
of our error a full refund will be given if required
or goods exchanged.
Before returning any
goods for exchange or refund please contact us by email or
phone.
Please ensure that all goods are wrapped securely and appropriately to minimise damage on delivery. This is important,
as goods that are unable to be resold will not be
exchanged.
Send to
Fit
Figures Ltd
Frankton
Goods and Services Tax
All prices at
Fit Figures Ltd include GST at 12.5%.
We do
not Export out of New Zealand
Online
Shopping
We can accept payment by Visa/Master card through our secure online shopping
facility.
Credit Card purchases are validated though ediy's secure line and BNZ Buyline security. BNZ have tested and approved credit card purchasing and EDIY is an approved Buy-Line+ Direct Merchant Aggregator of the BNZ.
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